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Customer ordering of the Milo's App

Get the Loyal Treatment

Couple enjoying Milos meal Burger in wrapping
Log In. Earn Points. Get Rewarded.

A little something extra. Literally. Join our Loyalty program and begin reaping the rewards. For every dollar you spend, you get 10 points — the more points you acquire the better the offer. Payment information is securely saved for quick and easy checkout, and when you’re on the run, we can have your order ready when you order ahead. The best part of it all? We send surprise offers when we’re feeling extra saucy 😎.

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Want some chow? Order Now!

You’re special, just like Milo’s sauce. That’s why we make it easy to order now. We’ll even have it ready for you when you order to-go. Need it fast? No problem. We save previous orders to make it easy for you to order your go-to. Don’t miss out on the opportunity for us to spoil you with extra points.

Order Now

How ItWorks

  • Sign up online or download the app.

    Download on Apple StoreGet it on Google Play
  • Order your food on the app, online, or at the store and scan y our phone & watch the points start rolling in.

  • Redeem rewards by applying an offer online or by scanning your phone in store.

How does the Loyalty Program work?

For every $1 spent through the app, you will earn 10 points in your Milo’s account. You can use your points when ordering through the app to get free Milo’s any time you’d like. See full terms & conditions here.

How can I sign up?

Download the Milo’s Hamburgers App or create an online account here.

Where can I find loyalty offers available to me?

You can find out what is available to you by logging in to your account on the app and online and clicking loyalty.

How do I redeem my points?

Add the item you are trying to redeem to your basket. Upon checkout, click Apply Offer to use your points for purchase.

How long does it take points to come in?

It can take up to 24 hours for points to process and show up in your Points History. If they are still missing after that, please reach out to

Why can’t I get points outside of app/online purchases?

We are working on a 2.0 version of the app where you can scan your phone for points on purchases made outside the app. This version is currently available at our Cahaba Heights location and will be available to all locations soon!

I have an offer in my inbox but I am unable to use it, why?

You can only use loyalty points to redeem an offer if you have enough points. You also have to put the exact item you
wish to redeem in your basket, make sure it is not a combo.

Why can’t I use my points for in store and drive thru purchases?

This feature is available at Cahaba Heights for testing and will be available to all locations soon!

Do my loyalty points expire?

No. You will keep your points you acquire year after year. If this changes in the future, you will be notified in advance.

Can I get points for my delivery orders?

You cannot receive Milo’s loyalty points when ordering through a 3rd party delivery group, however, you can receive
points when ordering through delivery on the Milo’s app.

Can I redeem multiple items with my loyalty points?

At the moment, you are only able to redeem one free item per checkout experience.

If I use a reward for a fry and purchase something else, do I receive points on that purchase?

Yes. You receive points for any dollar spent. You will not receive points when redeeming only freebies.

The item I always purchase is not eligible for a reward, how can I get exactly what I want?

Let us know what it is you would like to see as a reward @ and we will see what we can do.

What items are offered in the loyalty program?
  • Milo’s Original Hamburger = 620 points
  • Milo’s Original Cheeseburger = 640 points
  • Milo’s Original Double Cheeseburger = 800 points
  • Traditional Thick-Style Burger = 780 points
  • Toasted Cheese = 430 points
  • Crispy Chicken Sandwich = 740 points
  • Grilled Chicken Sandwich = 790 points
  • 5 Count Nuggets = 490 points
  • 10 Count Nuggets = 870 points
  • Regular Fry = 360 points
  • Fresh-Made Slaw = 360 points
  • Fried Pie = 370 points
  • Medium Drink = 290 points
  • Regular Shake = 560 points
How can I get a refund for an online order?

To request a refund for an online order, please let us know your name, order date, and the reason for refund in our online form, email, or call the corporate office 205-871-2000.

Questions or Feedback?

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